Your Wellbeing Is Our Priority

999rr's Responsible Gaming Commitment

Gaming should be a source of enjoyment — not stress. At 999rr, we believe every player deserves to stay healthy and happy. Play responsibly to protect yourself and your family.

24/7

Support Services Active

6

Protection Tools Available

18+

Age Verification Is Mandatory

100%

Player Privacy Protected

Our Responsible Gaming Features

999rr provides a range of powerful tools and services to help you game safely and responsibly.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once your budget is reached, there is no way to go over it.

Session Time Control

Decide in advance how long each session will last. Once the time is up, the system will send you a notification.

Break & Cool-Off Options

Need a short break? Temporarily suspend your account for anywhere from 24 hours to 6 weeks.

Self-Exclusion Program

If you feel your gaming is getting out of control, you can self-exclude for a period of 6 months to 5 years.

Set Loss Limit

If your losses exceed a set amount, the system will automatically restrict your gaming.

Family Protection Measures

Use a strong PIN and lock system to prevent family members from accessing your account.

What does responsible gaming mean?

Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial stress or emotional hardship. 999rr always wants its players to game within their limits, play smart, and have fun.

Many people think, "I only play occasionally — there's nothing wrong with me." But problems tend to creep up gradually. Building healthy habits early on is the smartest move. 999rr's responsible gaming approach guides you every step of the way.

Keep in mind: Gaming should be a small part of life's entertainment — not a primary source of income or livelihood. If you find yourself playing repeatedly to chase losses, that is a warning sign.

How to Build Healthy Gaming Habits

Drawing on the experiences of thousands of Bangladeshi players who have been with999rr for years, we have put together a set of practical tips. Following these will help keep your gaming fun and firmly under control:

  • Set your budget first: Set aside a fixed amount for gaming each month and never go beyond that limit.
  • Stick to your time limits: Set a daily time limit for gaming and make sure you stop when it is up.
  • Never use emergency funds: Never bet with money set aside for rent, your child's school fees, or other essential expenses.
  • Don't make impulsive decisions: Don't play when you're angry, emotionally stressed, or under the influence.
  • Take a break: Take at least a 10–15 minute break every hour. It keeps your focus sharp and helps you make better decisions.
  • Tell your family: If you enjoy gaming, don't keep it from your family. Being open about it can prevent a lot of problems down the line.
  • Never count on a win: Gaming is a game of chance. Winning is never guaranteed — always be prepared for the possibility of losing.

On the999rr platform, you're in full control of your own limits. Head to your Account Settings to set your daily deposit limit, session duration, and loss limit.

Warning Signs of Gaming Addiction

Gaming addiction is a real issue, and acknowledging it isn't a sign of weakness — it takes courage. 999rr wants you to know yourself and seek help when needed. If you notice any of the signs below, it's time to take action:

  • Continuing to play in an attempt to recover lost money
  • Being unable to stop gaming despite trying
  • Neglecting family, friends, or work because of gaming
  • Lying or hiding the truth about gaming
  • Spending money meant for essential expenses on gaming
  • Feeling restless or irritable when unable to game
  • Relying on gaming to cope with stress

If you recognise two or more of the above signs in yourself, do not wait — reach out to us or seek professional support. 999rr is always ready to stand by your wellbeing.

Minor Protection

999rr is strictly for users aged 18 and above. Age verification is mandatory at registration. Anyone found to have registered using false information will face legal action and immediate account termination.

Parents are encouraged to enable parental controls on your devices and keep your account password completely private from your children. Ensuring safe internet use for children and teenagers is a responsibility we all share.

Check Yourself

Answer these questions honestly:

1

Do you often end up spending more than your budget?

2

Do you bet more to try to chase back your losses?

3

Is gaming affecting your work or family life?

4

Have your family or friends expressed concern about your gaming?

5

Have you repeatedly tried to stop gaming but failed?

If 2 or more of your answers are "Yes," please reach out to our help center.

Available Protection Tools

Deposit Limit

Set your maximum deposit amount on a daily / weekly / monthly basis.

Time Alerts

Receive automatic alerts and pop-up notifications after set period of time.

Reality Check

View a summary of your wins and losses at regular intervals.

Self-Exclusion

Voluntarily close your account for anywhere between 6 months and 5 years.

Support & Helpline

If you need help, reach out to us — no hesitation, no judgment.

Live Chat Support

24 hours, 7 days

Email Support

Support@999rr.ws

Help Centre

Detailed Guide & FAQ

How do I set limits?

Setting limits at 999rr is simple. Just a few steps to keep your gaming in check:

1

Log In to Your Account

Log in to your 999rr account.

2

Go to Profile Settings

Look for the "Responsible Gaming" option.

3

Set Your Limits

Set your deposit, time, or loss limits on your own terms.

4

Save & Confirm

You will receive a confirmation message once the limit is activated.

Healthy Gaming Progress Tracker

Weekly Budget Usage 60%
Daily Session Time 40%
Loss Limit (Monthly) 25%

You are within your gaming limits! Keep it up.

FAQ

Here are answers to the most frequently asked questions about responsible gaming.

Lowering your limit takes effect immediately. However, increasing a limit has a 24–48 hour waiting period, giving you time to reconsider. This delay is there for your protection.

Yes. If you self-exclude, you can still withdraw any active balance remaining in your account. However, any bonus balance will be forfeited. Please contact our support team to process your withdrawal.

When Reality Check is enabled, a pop-up will appear at set intervals (e.g., every 30 minutes) showing how long you have been playing and how much you have won or lost. This keeps you aware of your actual situation.

No. Your account is not automatically reopened once the self-exclusion period ends. You will need to contact our support team directly to request reactivation. Even then, a 7-day cool-off period applies.

Family members can raise concerns on behalf of an account holder through our support team. However, due to our privacy policy, accounts cannot be closed solely on a third-party request — the account holder's consent is required. In cases of suspected harm, we conduct our own investigation.
Start Gaming Safely

Play Responsibly, Play Happily

Join 999rr and enjoy your favourite games under world-class gaming protection. We are always here for you.

By registering, you Terms & Conditions and Privacy Policy I agree. For players aged 18 and above only.

বাংলা